Jahidul Islam

Developer | Designer | Writer

Ajman, UAE

JI

About

Versatile professional with 3+ years of experience in product management, graphic design, and content writing. Skilled in delivering creative solutions, managing product lifecycles, and crafting compelling content. Seeking opportunities to drive innovation and efficiency by leveraging my diverse expertise.

Work Experience

Al Aula Supermarket
Ajman

Jan 2024 - Present

Product Manager & Designer

  • Managed product database to ensure smooth store operations.
  • Designed and launched weekly promotional campaigns, increasing customer engagement by 20-30%.
  • Provided IT support by troubleshooting and optimizing POS systems, improving store efficiency.

Fiverr
Remote

Aug 2023 - Dec 2023

Data Entry Specialist

  • Accurately performed data entry for multiple clients, handling large and complex datasets in Excel and Google Sheets.
  • Streamlined data management processes, reducing time spent on data validation and improving the accuracy of project deliverables.
  • Consistently met tight deadlines while maintaining high-quality work, leading to repeat clients and positive feedback.
  • Assisted clients in organizing and structuring their data, providing solutions that improved data accessibility and usability.

AC Market
Feni

Apr 2022 - Jul 2023

IT Support Specialist

  • Delivered hands-on technical support to over 50 end users, resolving both hardware and software issues, and ensuring minimal downtime.
  • Managed user accounts and permissions through Active Directory, enhancing security and ensuring compliance with company policies.
  • Performed routine system checks, monitored system performance, and ensured secure data backups to protect against data loss.
  • Provided training to staff on basic troubleshooting techniques, empowering them to solve minor IT issues independently and reducing IT support requests.

Education

Institute Of Computer Science & Technology

2016 - 2020
Diploma In Computer Science

Bokshi Shah High School

2011 - 2016
Secondary School Certificate

Skills

Product Management
Cybersecurity
Cloud Computing
Technical Support Tools
Cybersecurity
Inventory Management
Social Media Management
Data Entry
Graphic Design
Excel/Notion
Figma
NextJs/React
System Administration
POS Softwares
Content Writing
SEO
Troubleshooting

Projects

LinkTree Clone

A LinkTree Clone

Hobby Project
TypeScript
Next.js
Postgres
TailwindCSS

Certifications

Languages

English
Fluent
Bengali
Native
Urdu
Fluent
Hindi
Fluent
Turkish
Fluent
Arabic
Intermediate
German
Basic